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Evidence Guide: LMTML4005A - Undertake initial millinery consultation, subsequent fittings and finishing

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LMTML4005A - Undertake initial millinery consultation, subsequent fittings and finishing

What evidence can you provide to prove your understanding of each of the following citeria?

Establish client needs and expectations

  1. Interpersonal skills are used to greet client and establish initial millinery needs
  2. The millinery process is explained to client
  3. Client is encouraged to express and clarify requirements and expectations, including priorities, preferences, budget and timelines
  4. Agreement to continue with millinery service is obtained
Interpersonal skills are used to greet client and establish initial millinery needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The millinery process is explained to client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client is encouraged to express and clarify requirements and expectations, including priorities, preferences, budget and timelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agreement to continue with millinery service is obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct initial millinery consultation

  1. Client facial features are assessed, including shape and hairstyle
  2. Intended use of millinery product is ascertained
  3. Materials, styles and millinery features are discussed with the client
  4. Millinery models are used to demonstrate different millinery styles
  5. Cost estimates are discussed with the client
  6. Size requirements are recorded
Client facial features are assessed, including shape and hairstyle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Intended use of millinery product is ascertained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Materials, styles and millinery features are discussed with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Millinery models are used to demonstrate different millinery styles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cost estimates are discussed with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Size requirements are recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make style recommendations

  1. Total look styling concepts are used to assess client profile and make recommendations
  2. Style recommendations are discussed and negotiated with the client
  3. Professional judgment and interpersonal skills are used to make recommendations
  4. Style options are provided if necessary
Total look styling concepts are used to assess client profile and make recommendations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Style recommendations are discussed and negotiated with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Professional judgment and interpersonal skills are used to make recommendations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Style options are provided if necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm millinery order

  1. Millinery style, materials, features and costs are agreed upon with client
  2. Patterns and sketches are provided to assist client if required
  3. Order is confirmed according to workplace procedures
  4. Fittings, timelines and payment are arranged
  5. Sizing systems and principles are applied to head measurements
Millinery style, materials, features and costs are agreed upon with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Patterns and sketches are provided to assist client if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Order is confirmed according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Fittings, timelines and payment are arranged

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sizing systems and principles are applied to head measurements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct fittings

  1. Headwear is professionally presented to the client
  2. Construction progress is discussed with client
  3. Millinery fitting is provided and discussed
  4. Adjustments and modifications to the design are negotiated
Headwear is professionally presented to the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Construction progress is discussed with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Millinery fitting is provided and discussed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjustments and modifications to the design are negotiated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finish headwear and present to client

  1. Requirements for finishing the headwear are confirmed to ensure defined standards are met
  2. Headwear is labelled and elastic attached as required
  3. Headwear is finished for presentation by brushing, steaming or pressing, as necessary
  4. Final inspection is conducted to ensure conformance to quality and safety standards
Requirements for finishing the headwear are confirmed to ensure defined standards are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Headwear is labelled and elastic attached as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Headwear is finished for presentation by brushing, steaming or pressing, as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Final inspection is conducted to ensure conformance to quality and safety standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records

  1. Finished article and conformance records and reports are accurately maintained according to workplace procedures
  2. Client records are maintained according to workplace procedures
Finished article and conformance records and reports are accurately maintained according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client records are maintained according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work to quality and safety standards

  1. Workplace quality standards and procedures for specific task are identified
  2. Work is conducted to meet workplace quality standards
  3. OHS practices for the specific task are identified
  4. Work task is conducted according to OHS practices
Workplace quality standards and procedures for specific task are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work is conducted to meet workplace quality standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

OHS practices for the specific task are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work task is conducted according to OHS practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Demonstrates skills and knowledge to:

accurately interpret client needs and expectations

provide relevant and accurate millinery advice

use props to establish client needs

use effective interpersonal skills to provide consultation

negotiate order and price with client

confirm client order

conduct fitting and accurately identify required adjustments

finish headwear according to workplace standards and client requirements

present completed item to client

meet quality and OHS standards

record client details according to workplace procedure

establish client satisfaction as the objective of interaction and millinery production

Consistently applies skills and knowledge when:

organising work

completing tasks

identifying improvements

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment used and work processes

recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions

completing work systematically with attention to detail without damage to goods and equipment

Context and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace practices and OHS practices.

Guidance information for assessment

This unit may be assessed independently or in combination with other relevant units.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Demonstrates knowledge of:

millinery policies, standards and guidelines, industry codes of practice, legislative and regulatory requirements

industry, workplace and product processes

a range of textiles and materials, including their composition and the stretch quality of fabrics

millinery production tools and equipment

millinery pricing

information required for complete consultation

style options, fashion trends and total look concepts

protocol regarding headwear and dress style for specific occasions

millinery manufacture techniques

document, assess and transfer information

OHS practices, including hazard identification and control measures

quality practices

workplace practices

recording and reporting practices

Demonstrates skills to:

select appropriate materials

suggest appropriate styles and making recommendations

use high-level interpersonal skills

assess client expectation and satisfaction

interpret and apply established procedures

document, assess and transfer information

provide high-level customer service for fittings

finish headwear according to client requirements

present headwear to clients

confirm and complete millinery sale

read, interpret and follow information on work specifications, standard operating procedures and work instructions and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check task-related information

carry our work according to OHS practices

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise